Terms of Use
Last Updated: June 1, 2025
Welcome to Zenithosys. By accessing or using our online masterclass platform, you agree to be bound by these Terms of Use. Please read them carefully before using our services.
1. Acceptance of Terms
By creating an account, accessing content, or using any services provided by Zenithosys, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, you must discontinue use immediately.
2. Eligibility
You must be at least 18 years old to create an account and use our services. By registering, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.
3. Account Registration and Security
3.1 Account Creation
To access certain features, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Responsibilities
You agree to:
- Provide true, accurate, and complete registration information
- Maintain and update your information to keep it accurate
- Keep your password secure and confidential
- Notify us immediately of any unauthorized access or security breach
- Accept responsibility for all activities that occur under your account
4. License to Use Services
4.1 Limited License
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our platform and course content for your personal, non-commercial educational purposes, subject to these Terms.
4.2 Restrictions
You agree not to:
- Copy, reproduce, distribute, or create derivative works from our content
- Share your account credentials with others
- Download or record course content except where explicitly permitted
- Use content for commercial purposes or training others
- Remove copyright notices or proprietary markings
- Use automated systems or software to extract data from our platform
5. Course Enrollment and Access
5.1 Enrollment
When you enroll in a masterclass, you receive access to the course materials for the duration specified at the time of purchase. Access periods vary by course and will be clearly stated.
5.2 Course Availability
We reserve the right to modify, update, or discontinue courses at any time. We will make reasonable efforts to notify enrolled students of significant changes.
5.3 No Guarantee of Results
While our masterclasses provide expert instruction, we make no guarantees regarding specific outcomes, skill acquisition, or career advancement resulting from course completion.
6. Payment and Refunds
6.1 Pricing
All prices are displayed in the applicable currency and are subject to change. You agree to pay all fees associated with your enrollment at the prices in effect when charges are incurred.
6.2 Payment Methods
We accept various payment methods as indicated during checkout. By providing payment information, you authorize us to charge the applicable fees.
6.3 Refund Policy
Refund eligibility depends on the specific course and timing of your request. Generally, refunds may be available within a limited period after enrollment if minimal course content has been accessed. Specific refund terms are provided at the time of purchase.
7. Intellectual Property Rights
7.1 Our Content
All content on our platform, including text, graphics, videos, logos, images, audio clips, and software, is our property or the property of our content providers and is protected by copyright, trademark, and other intellectual property laws.
7.2 Trademarks
Zenithosys and associated logos are our trademarks. You may not use our trademarks without prior written permission.
7.3 User Content
If you submit comments, questions, or other content to our platform, you grant us a worldwide, perpetual, royalty-free license to use, reproduce, modify, and display such content for operational and promotional purposes.
8. User Conduct
You agree to use our platform in a lawful and respectful manner. Prohibited conduct includes:
- Harassment, abuse, or threatening behavior toward instructors or other users
- Posting offensive, defamatory, or inappropriate content
- Impersonating others or misrepresenting your affiliation
- Interfering with platform security or functionality
- Violating any applicable laws or regulations
- Attempting to gain unauthorized access to accounts or systems
- Engaging in any activity that disrupts or burdens our services
9. Termination
9.1 Termination by You
You may terminate your account at any time by contacting us. Termination does not entitle you to refunds for unused portions of prepaid courses.
9.2 Termination by Us
We reserve the right to suspend or terminate your account and access to our services at any time, with or without notice, for conduct that we believe:
- Violates these Terms of Use
- Is harmful to other users, instructors, or our business
- Exposes us to legal liability
- Is fraudulent or involves unauthorized use
10. Disclaimers
10.1 Service Availability
We strive to maintain continuous platform availability but do not guarantee uninterrupted or error-free service. We may experience downtime for maintenance, updates, or unforeseen technical issues.
10.2 As-Is Basis
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
10.3 Third-Party Links
Our platform may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of these external sites.
11. Limitation of Liability
To the maximum extent permitted by law, Zenithosys and its instructors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses resulting from:
- Your use or inability to use our services
- Unauthorized access to or alteration of your content
- Statements or conduct of any third party on our platform
- Any other matter relating to our services
Our total liability for any claims arising from your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Zenithosys and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from:
- Your violation of these Terms of Use
- Your violation of any rights of another party
- Your misuse of our platform or services
- Your content or submissions
13. Privacy
Your use of our services is subject to our Privacy Policy, which describes how we collect, use, and protect your personal information. By using our platform, you consent to our data practices as described in the Privacy Policy.
14. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. We will notify users of significant changes by posting an announcement on our platform or sending an email notification. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
15. Communications
By creating an account, you consent to receive electronic communications from us, including emails about your account, courses, promotional offers, and platform updates. You may opt out of promotional communications by following the unsubscribe instructions in our emails.
16. General Provisions
16.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any additional terms applicable to specific courses or features, constitute the entire agreement between you and Zenithosys.
16.2 Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
16.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer these Terms or your account without our prior written consent. We may assign our rights and obligations without restriction.
16.5 Survival
Provisions that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, limitations of liability, and indemnification obligations.
17. Contact Information
If you have questions or concerns about these Terms of Use, please contact us:
Zenithosys
16, Ground floor & 1st floor Jalan Yam Tuan
70000 Seremban, Negeri Sembilam Darul
Malaysia
Email: support@zenithosys.com
Phone: +60333238531
Thank you for choosing Zenithosys for your educational journey. We are committed to providing you with exceptional masterclass experiences and expert instruction.